01Data controller
Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Erpomed, in its capacity as data controller, within the scope described below.
Data Controller: Erpomed
Büsem Gıdacılar Sitesi Taşlıca Mah. 70154 Nolu Cad. No 10 M/5 Şehitkamil / Gaziantep
export@erpomed.com · +90 (542) 285 21 27
02Personal data processed
- Identity data: first name, last name
- Contact data: email address, telephone number, company name
- Request data: the message, product and quantity details you submit through the contact and quotation forms
- Transaction security data: IP address, browser information and website usage logs
03Purposes of processing
- Responding to your quotation, information and support requests
- Conducting contractual processes relating to our products and services
- Providing after-sales support and managing customer relations
- Ensuring the security of the website and fulfilling our legal obligations
04Method of collection and legal basis
Your personal data is collected electronically through the contact and quotation forms on our website, as well as by email, telephone and WhatsApp. This data is processed under Article 5(2) of the KVKK on the legal grounds that processing is directly related to the establishment or performance of a contract, that it is necessary to fulfill a legal obligation, and that it is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.
05Parties to whom data is transferred
Limited to the purposes stated above, your personal data may be transferred to authorized public institutions and organizations, our business partners, and the suppliers providing our hosting and email services, in accordance with Articles 8 and 9 of the KVKK.
06Your rights
Under Article 11 of the KVKK, you have the right to apply to the data controller to:
- Learn whether your personal data is processed and, if so, request information about it
- Learn the purpose of the processing and whether the data is used in accordance with that purpose
- Know the third parties in Türkiye or abroad to whom your personal data is transferred
- Request the rectification of incomplete or inaccurate data and, where the legal conditions are met, its erasure or destruction
- Object to any outcome against you arising from analysis carried out exclusively by automated systems
- Claim compensation for any damage you suffer as a result of unlawful processing
07Applications
You may submit your requests in writing to our address above or to export@erpomed.com. Your application will be concluded free of charge within 30 days at the latest.